Privacy Policy

Last updated: 13 June 2026

This policy explains how RustMatch ("we", "us") collects and uses your personal data when you use our website and app at rustmatch.com and app.rustmatch.com (the "Service"). RustMatch is operated from Scotland, United Kingdom. We are the data controller for your personal data. You can contact us at hello@rustmatch.com.

Data we collect

Account data: email address and password (passwords are stored securely by our authentication provider; we never see them in plain text).
Profile data: username, age range, region(s), platform, languages, play styles, server types, hours played, squad size, mic preference, bio, profile photo, and similar gameplay preferences you provide.
Messages: the content of messages you send to other users you have matched with.
Payment data: if you subscribe, payments are processed by Stripe. We receive your subscription status and a customer reference, but we do not store your full card details.
Technical data: IP address, device and browser information, and usage data, including via cookies and similar technologies.

How we use your data and our legal bases

To provide the Service (create your profile, match you with other players, enable messaging), performance of our contract with you.
To process subscriptions and payments, performance of our contract and compliance with legal obligations.
To keep the Service safe (prevent abuse, moderate content, enforce our Terms), our legitimate interests and legal obligations.
To send service emails (account, security, subscription), performance of our contract.
To send marketing emails, your consent, which you can withdraw at any time.
Analytics and advertising measurement, your consent, where required.

Who we share data with

We share data with service providers who process it on our behalf, under appropriate contracts:

Supabase, database, authentication, and storage.
Stripe, payment processing.
Loops, email delivery.
Netlify, website hosting.

Some providers are based outside the UK/EEA. Where data is transferred internationally, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or equivalent. We do not sell your personal data.

Cookies

We use cookies and similar technologies that are necessary to run the Service (for example, to keep you signed in). With your consent, we may also use analytics and advertising measurement cookies. You can manage non-essential cookies through the consent options provided on the Service.

How long we keep your data

We keep your data for as long as your account is active. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain certain information to meet legal, accounting, or safety obligations.

Your rights

Under UK data protection law you have the right to access, correct, delete, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. To exercise these rights, contact hello@rustmatch.com. You can delete your account at any time from your account settings. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Age and younger users

You must be at least 16 years old to use RustMatch. We take additional care with younger users and apply safety measures across the Service. If you believe a child under 16 has provided us with personal data, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the updated version here and change the "Last updated" date above. If changes are significant, we will take reasonable steps to notify you.

Contact

Questions about this policy or your data: hello@rustmatch.com.